Insurance claims

Tell Your Insurance Company You Want Shoreline Auto Glass.

You can ask your insurance company or glass claims administrator to assign your windshield repair, windshield replacement, auto glass, or ADAS calibration claim to Shoreline Auto Glass.

Your choice

You do not have to default to the national chain.

Many auto glass claims are routed through a third-party administrator or a national call center. That can make it feel like one company is the only option, but you can request the local shop you trust.

Shoreline supports eligible glass claims through GlassBiller and the major glass claim TPAs used by insurance carriers. We can help review the claim details, deductible information, glass type, ADAS needs, and appointment path.

Use this script

Ask for Shoreline by name.

If your insurance company, agent, app, or glass claims administrator points you somewhere else, be direct and repeat the shop name.

"I choose Shoreline Auto Glass for my auto glass claim. Please assign my repair or replacement to Shoreline Auto Glass."

  • Phone: (774) 560-8440
  • Email: info@shorelineglassco.com
  • Service area: Cape Cod, South Coast, South Shore, Martha's Vineyard, Nantucket, and Southeastern MA
  • Services: windshield repair, windshield replacement, auto glass, and ADAS calibration

Why customers choose Shoreline

Local service, certified workmanship, insurance support.

Insurance Claim Help

We can help with eligible auto glass claims through GlassBiller and major glass claim TPAs.

ADAS Calibration

Modern windshield replacement may involve camera or driver assistance system recalibration.

Repair or Replacement

Shoreline reviews the glass damage and helps confirm whether repair, replacement, or calibration is the right next step.

Certified Technician

Your service is handled by Shoreline's ANSI/AGSC/AGRSS-certified technician, Blake Farnsworth.

How it works

From claim to appointment.

  1. 01

    Start with your carrier

    File the glass claim or call your agent, then request Shoreline Auto Glass by name.

  2. 02

    Share the claim details

    Send the claim number, policy details, vehicle information, and damage description to Shoreline.

  3. 03

    Confirm the next step

    We follow up on glass type, deductible information, ADAS needs, timing, and service location.

Carriers

Major insurance companies and glass claim programs.

Shoreline supports eligible claims from major insurance companies and TPAs through GlassBiller. If you do not see your carrier listed, ask us and we can help review the next step.

Allstate Amica Arbella GEICO Liberty Mutual MAPFRE Plymouth Rock Progressive Safety Insurance State Farm Travelers USAA

Questions

Auto glass insurance FAQ.

Can I choose Shoreline Auto Glass instead of the shop suggested by my carrier?

Yes, you can ask for Shoreline by name. Your carrier may discuss network vendors, but you can request the shop you want for your auto glass claim.

Will insurance cover my windshield replacement?

Coverage depends on your policy, deductible, damage, and carrier approval. Comprehensive coverage often applies to glass claims, but your carrier or agent should confirm your specific policy.

Can insurance cover ADAS recalibration?

Many carriers review recalibration as part of a covered windshield replacement when required for the vehicle. Coverage depends on your policy and carrier approval.

What if the claim already started with another glass company?

Call your carrier or claims administrator and say you want to use Shoreline Auto Glass instead. Then call Shoreline so we can help confirm the next step.

Start here

Need insurance claim help?

Start the quote form or call Shoreline with your carrier, claim number if you have one, vehicle information, and glass damage details.

Call Shoreline
(774) 560-8440 info@shorelineglassco.com Hours: By appointment Service area: Southeastern MA, the Cape and Islands